Frequently asked questions

Do you offer a flexible cancellation policy?

We’re aware of the forever changing nature of the travel industry, which is why we go above and beyond to offer you a flexible cancellation policy on accommodations and activities.

How do you make money?

TeamOut charges a fee of 10% on all the services booked through us. Because we have established partnerships with venues and vendors, we’re able to get discount rates of 10-50%. In other words, 90% of the time our service ends up being at no cost to you.

Can you help us with large groups?

Teams of all sizes can plan retreats with TeamOut - from a team of ten to 300 people.

How long do we need to plan ahead?

Though we can work within any timeframe, it's often better to plan things at least two months in advance to get the best price and location.

How much does a retreat cost?

Companies spend between $1500 and $2500 per employee per team retreat on average. This price includes all costs, including flights, accommodation, food, and activities.

Do you help with flights?

Our company does not book flights. However, we can help you determine the general flight costs based on the location of your retreat.

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